FAQs

My child has special educational needs or disabilities (SEND)

We recognise that children and young people with additional needs may rely on technology for communication, regulation or access to learning. This project is not about removing necessary support. Instead, we encourage thoughtful, individualised approaches. We have created a dedicated section to support families of children with SEND, including guidance on assistive technology, balancing use, and ensuring that any changes are safe, appropriate and in the best interests of the child.

How do I start making changes as a family?

Start small—talk openly, agree boundaries, connect with others and focus on what your child gains – We always think that focusing on the gains of not using a smartphone is the best way to approach things!

What if my child already has a smartphone?

You can still introduce boundaries like screen-free times, spaces that they can be used in, parental control app and have open conversations with your young person about the harms of smartphone useage.

Is this about banning technology?

No. This is about balance, informed choice and supporting families—not restriction.

What about schools - are they doing anything?

All schools are now introducing smartphone-free policies to support focus, wellbeing and learning.

Does delaying smartphones really make a difference?

Evidence suggests improved learning, wellbeing and behaviour when smartphone use is delayed.

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How will my child stay safe or contact me?

Options include basic phones (there are loads of options – you can check out some here), you can also have shared family devices like a tablet or an Ipad and agreed routines for communication.

What if my child says “everyone else has one”?

Many parents feel the same pressure. Working together with other parents can reduce this pressure and create a new normal. Smartphone Free Childhood’s website can really help with this as they have local parents support groups on Whatsapp we would recommend.

What age should a child get a smartphone?

There is no perfect age, but many recommend delaying until at least 14. It depends on emotional readiness, family values and what support systems you have in your community and as a family to help with the delay.

Why are people concerned about smartphones for children?

Early smartphone use has been linked to impacts on mental health, attention, sleep, exposure to harmful content and reduced real-life experiences. To read more in depth information please visit our resource pages here.

What is the “Smartphone Free Childhood” approach?

This approach is about delaying smartphones and social media, not banning technology altogether. It supports children to have time to grow, play, build relationships and develop key life skills before exposure to the online world.